The WE campaign strategy transformed the production center's capabilities through a fully integrated operational overhaul, combining process redesign with brand repositioning. The focus was on clarity, efficiency, and creative excellence — turning a chaotic workflow into a smooth, client-friendly engine.
What worked: A phased transformation spanning audit and discovery, new workflow implementation, dedicated project management, pre-production templates, structured feedback loops, and a full rebrand.
How I achieved those results: I analyzed 6 months of historical data and found bottlenecks: 4-day approval delays, 4 revision rounds, and unclear handoffs. I designed a new workflow from brief to delivery and built KPI dashboards in Google Sheets and Figma. I launched a new system in Asana with clear task owners and deadlines, assigned a dedicated project manager as a single client point of contact, and created 12 pre-production templates in Figma and Canva. I established a structured feedback loop — max 2 revisions, 48-hour response time — and trained the team of 5. I tracked KPIs weekly, analyzed revision patterns in
Frame.io, ran monthly client satisfaction surveys via Typeform, and found that 64 percent of delays came from approvals — so I added client deadline reminders. I also rebranded the entire center: new logo, visual identity, brand guidelines, redesigned website and social media, and new messaging: "WE — Visual stories that linger."
Why it worked: The campaign addressed both systems and people — fixing broken processes while giving clients clarity and confidence. Turnaround time dropped from 14 days to 5 days (down 64 percent), client revisions fell from 4 rounds to 1 round (down 75 percent), project capacity increased from 3 videos per month to 8 videos per month (up 166 percent), and client satisfaction rose from 78 percent to 94 percent — all within a single quarter.
Client name and images are protected by NDA. WE is a portfolio mockup. The results are real. The names are changed.